Rowe Program at Best Buy


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Rowe Program at Best Buy

Q1, Describe the culture of Best Buy

Best buy has transformed from a bureaucratic culture to an entrepreneurial culture. Initially, Best Buy had a rigid system where they treated employees as “unruly kids”.  The culture proved unsuccessful. There was no work life balance and still this rigidness did not see the work done. Manager ensured that the rules were followed to the letter. At of this disagreeable culture, Best Buy experienced one of its worst employee’s turnovers.  The company had to struggle to deliver quality services to it customers and suppliers with an increasingly “stressed- out workforce” (Hellriegel and Slocum, 2007).  This was not until the company introduced the ROWE program, after a hard realization that the rigid culture wouldn’t work.

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Cameron, K. & Quinn, R. (2011). Diagnosing and changing organizational culture: Based on the competing values framework. Washington, D.C: John Wiley and Sons.

Dunphy, D. et al. (2003). Organizational change for corporate sustainability: a guide for leaers and change agents of the future. London: Routledge.

Hellriegel, D. & Slocum, J.(11th Eds). (2007). Organizational Behavior. New York: Cengage Learning.

Schein, E. (2010). Organizational culture and leadership. Washington D.C.: John Wiley and Sons